Privacy Policy
Last updated: April 21, 2025
Welcome to Madeira Luxury Tours. We respect your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Portuguese national law.
1. Data Controller
Madeira Luxury Tours, Rua Dr. Alfredo Justino Rodrigues Nº 14, São Martinho, 9000‑157 Funchal, Madeira, Portugal. Email: contact@madeiraluxurytours.com
2. Personal Data We Collect
When you book or contact us, we collect: name, email address, phone number, hotel/accommodation details, booking dates, number of passengers, and any special requests.
3. Purpose and Legal Basis
We process your data to fulfill your tour reservations (contract), send confirmations and updates (necessary for performance), and—if you opt‑in—to send you occasional promotional emails (consent).
4. Recipients
We share data only with service providers strictly necessary to perform your tours, such as transportation partners and email service providers under data‑processing agreements.
5. Data Retention
Your booking data will be kept for five years from the date of your last tour to comply with Portuguese accounting and tax regulations.
6. Your Rights
You have the right to access, rectify, erase, restrict or object to processing, data portability, and to withdraw consent at any time without affecting prior processing. To exercise any right, contact us at contact@madeiraluxurytours.com.
7. Cookies
Our site uses cookies for analytics and to remember your language preference. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this policy; we will post any changes here with a new “Last updated” date.
9. Contact Us
For questions or complaints, email contact@madeiraluxurytours.com or write to our address above.